privacy policy

The RunElves site (hereinafter referred to as this site) handles personal information in accordance with the following.
1. Definition of personal information

“Personal information” means information about a living individual that can identify a specific individual by name, date of birth, and other descriptions contained in the information, and information that can be easily combined with other information. can be matched,
This means that it is possible to identify a specific individual.

2. Collection of personal information

This site may collect your personal information when you request services or make inquiries.
When collecting personal information, the purpose of use will be clearly stated, and the information will be collected by lawful and fair means.
Personal information collected on this site is as follows.

a) name, furigana
b) Address
c) phone number
d) email address
e) Inquiry history to this site and its contents
f) Information that can identify a specific individual by combining the above

3. Use of personal information

The purpose of use of personal information received from customers on this site is as follows.

a) Confirmation of inquiry details
b) When replying to inquiries
c) When providing information on products and services, including direct mail and catalogs, etc., from the Company

Except for the following cases, this site will not disclose or provide personal information to third parties without the consent of the customer.

a) In cases based on laws and regulations, and for national agencies, local governments, or those entrusted by them to carry out the affairs prescribed by laws and regulations,
When we need to cooperate
b) When it is necessary to protect a person's life, body or property, and it is difficult to obtain the consent of the individual
c) When exchanging personal data with affiliated companies of the company that operates this site

4. Security management of personal information

For the safety management of personal information entrusted to us by our customers, the service provider takes rational, organizational, physical, human and technical measures.
By properly handling personal data in accordance with relevant laws and regulations, this site strives to prevent dangers such as unauthorized access to personal data, loss, falsification, and leakage of personal information.

5. Correction and deletion of personal information

If you would like to correct or delete personal information entrusted to us by you, please contact us using the contact details below.

6. Changes to Privacy Policy

In this site, when changing the personal information to be collected, changing the purpose of use, or changing other privacy policies,
We will announce any changes to this page.

The RunElves site (hereinafter referred to as "this site") processes personal information in accordance with the Personal Data (Privacy) Ordinance.

purchase of goods

Payments: When you purchase items on the RunElves Store Service, we require RunElves Store information about your credit card or other payment method. You represent and warrant to RunElves Store that such information is true and that you are authorized to use the Payment Method. You are responsible for all taxes associated with purchasing goods through the Service.

Loss and Cancellation: Title and risk of loss for all items ordered by you pass to you upon delivery to the carrier. We reserve the right to cancel orders for products for any reason.

Data collection principle

1.1 We may collect personal data in a variety of ways, including but not limited to: providing personal data through our Site for the purpose of registering and creating an account; do.・I agree to allow the app to access my current location. - Participate in promotions or other website features. • Request product or service information or receive marketing, promotional or other types of communications; - Provide product ratings and reviews as a customer.・Purchase from our site. - make inquiries or comments through the Customer Department via the contact support@runelves.com; and/or interact with sales staff or us.

1.2 In addition to the above, we use the following technologies (detailed below) to automatically collect information about your activity on the Site: cookies, flash cookies, web beacons, clear pixels, pixel tags and analytics tags.・Web server log ・Geolocation technology

1.3 You are under no obligation to provide any personal data we request. However, in some circumstances, if you do not provide us with the personal data requested, we may not be able to offer you certain products or services or trade in response to the collection, use, or disclosure of your personal data.

RunElves Store may collect, use, disclose and/or process Personal Data for one or more of the following purposes or other directly related purposes:

(a) administering, facilitating, dealing with and/or dealing with matters relating to your use of or access to the Site; Without limiting the generality of the above, if:

(i) use your social networking site login credentials to access or sign in to the site; Information or personal data may be collected from you on the Site or shared between us and third parties. For example, if you use Facebook's "Like" feature, Facebook may register the fact that you "liked" a product and post that information on Facebook. (“Social Networking Site” means an online or digital platform owned or operated by a third party, used by people to build social networks, social relationships, and interact with other people, such as Facebook. Instagram, Twitter). By proceeding in accordance with (i) or (ii) above, you consent to the collection, use or disclosure of your personal data.

(b) monitor, process and/or track your use of the Site to provide you with a seamless experience, facilitate or manage your use of the Site, and/or help us improve your experience using the Site;

(c) evaluate and process purchase and/or subscription requests for products and/or services;

(d) register as a customer of the RunElves Store and/or process, process and manage accounts that you may open with us;